It’s nice to get a pat on the back.


Outstanding Industry Champion

The Westmorland Family were named Outstanding Industry Champion at the second annual Speciality & Fine Food Fair Awards.


Which? best service station

Gloucester Services came top of a Which? survey ranking Britain’s best and worst service stations (followed by our other businesses Tebay Services and Cairn Lodge Services in second and third place).


Corporate Partnership of the Year

Third Sector Awards. Our unique partnership with Gloucester Gateway Trust was recognised for bringing strong mutual benefits to both partners.


Long-term Partnership Award

Charity Business Awards. Our partnership with Gloucestershire Gateway Trust was recognised for its positive long-term impacts and community driven approach.


Outstanding Contribution to the Local or National Economy

Cotswold Life Business & Professional Family Business Awards.


Project of the Year

RICS Awards, South West. Awarded to a project seen as an excellent example of best practice by the Royal Institution of Chartered Surveyors.


Infrastructure Award

RICS Awards, South West. Judges described Gloucester Services as ‘a well designed and beautifully crafted building’ that sets ‘new standards for the motorway service area sector’.


Community Benefit Award

RICS Awards, South West. Judges called Gloucester Services a ‘quantum leap in the design and operation of motorway service areas’ that ‘directly benefits the local community’.


National and Cultural Heritage Award

BCIA (British Construction Industry) Awards. Awarded to the Westmorland Family, Glenn Howells Architects, AFL Architects, The Buckingham Group and BWB Consulting.


RIBA National Award

Gloucester Services by Glenn Howells Architects with AFL Architects for Westmorland Ltd was recognised by the Royal Institute of British Architects for its significant contribution to architecture.


RIBA South West Award

We were one of ten recipients of a RIBA South West Award, also winning the 2016 Sustainability Award and the Client of the Year Award for Westmorland Ltd (nominated by Glenn Howells Architects).


CPRE Gloucestershire Award

Gloucester Services was one of seven new buildings commended for outstanding contribution to the environment and community at the annual awards presented by the Gloucestershire branch of the countryside charity.


The Good Food Guide

Gloucester Services became the first and only UK motorway service area to be listed in the prestigious restaurant guide.


Gloucester Business Awards

In May, Gloucester Services was awarded Best in Gloucestershire at the Gloucestershire Business Awards.


Commendation, Civic Trust Awards

Awarded for significant contribution to the quality and appearance of the built environment.


Winner: Civic Voice Design Awards

Gloucester Services Northbound was named the overall winner and winner of the New Buildings award.


Samworth Brothers Rural Action Award

Gloucester Services and Tebay Services were joint recipients of this award at Business in the Community’s Responsible Business Awards, which recognises businesses that support rural communities to maintain a vibrant, sustainable and prosperous rural economy.


Winner: ACE Engineering Excellence Awards

Civil and Structural Engineers BWB won the Project Design category of the ACE (Association for Consultancy and Engineering) Engineering Excellence Awards for their work on Gloucester Services.


Winner: Independent Travel Awards

Winning the ‘Destination Innovation’ category in The Independent’s inaugural travel awards, we were described by the judges as the ‘Glastonbury of road stops’.


Forecourt Trader of the Year Award

We won the top prize at the annual industry awards, where we also won in the categories Best Community Engagement, Best Design & Development, Motorway Services and Retailer Champion.


Best Cotswold Menu

Cotswold Life Food & Drink Awards. The judges described Gloucester Services as a superb showcase for local produce and a real boost to the region’s economy.


Winner: Outstanding Contribution to Local Food Development

Western Daily Press Food & Farming Awards.


Visit England Five-Star Award

Together with our sister business Tebay Services we were one of only seven MSAs to achieve the top rating and we have retained our five-star rating ever since.


Outstanding Contribution to Nature Award

Gloucestershire Wildlife Trust Nature Works Business Awards.


Best Retail Entrepreneur (CEO Sarah Dunning)

Our former CEO (now Chair) received the Best Retail Entrepreneur award (turnover over £20 million) at the inaugural Investec Food and Drink Entrepreneur of the Year event held at the House of Commons.


Observer Food Monthly Awards

Winner: Best Newcomer. Restaurant critic Jay Rayner described Gloucester Services as ‘a beacon of hope for hungry drivers looking for quality food’ and ‘a radical business model that gives to the community’.


Taste of the West Awards

Winner: Best Local Food to Go.


OBE for services to food, drink and hospitality (CEO Sarah Dunning)

Our former CEO (now Chair) was named in the New Year’s Honours List, receiving the OBE in recognition of her services to the food, drink and hospitality sectors.

Opening Hours
Quick Kitchen
Filling Station
Main building