FAQs

Do you have a menu?

You can find our current menus on our Kitchen page, here.

What vegan/gluten free options do you have?

You can find our current menus, with marked vegan and gluten free options, on our Kitchen page here.

Can you get from northbound to southbound (and vice versa) without going on the motorway?

Both our Northbound and Southbound services are only accessible from the M5. However we are only a couple of miles away from the next junction in both directions.

Do you have an online shop?

Unfortunately we do not currently have an online shop, though it is something we are hoping to launch later this year.

What are your opening times?

You can find our current opening times here.

Lost property?

If you think you may have left something on site during your visit, please call us on 01452 813254 or send an email to gloucester.admin@gloucesterservices.com with your name, contact details, information about your lost item, and whether you visited our northbound or southbound services.

Are you dog-friendly?

Dogs are welcome in the foyer areas of our main buildings at both Gloucester northbound and southbound, but not the Farmshop, Kitchen or Quick Kitchens.

We now have self-service coffee machines in our foyer areas where you can grab a hot drink without the queue. Water bowls are available at our front entrances.

Our dog walks at northbound and southbound are family-friendly traffic-free short routes offering views across the countryside. Please keep your dogs on a lead and use the poo bins provided.

To find out more on our Visit page here.

Do you have any electric charging facilities?

NOW LIVE 12 new ultra-rapid Westmorland Charging points and 4 Gridserve charging points at our Northbound services.

Unfortunately our Southbound chargers are out of action while we complete the final stages on our new ultra-rapid charging points and upgraded Tesla chargers.

Do you offer free parking?

We offer free parking for stays of up to 3 hours. For stays of 3 – 24 hours you will need to purchase a parking ticket. You can find our parking prices here.

Do you have a cash machine?

We don’t have a cash machine but our Farmshops do offer cash back.

Do you have showers?

Showers, including disabled showers, are free to use in our main building from 6.30am – 10pm. We also have 24-hour free showers in our Filling Stations, which are wheelchair accessible.

Are you accessible?

Our buildings are fully wheelchair accessible with disabled toilets and showers. To find out more about on-site accessibility click here.

Do you have LPG in your filling station?

Unfortunately we don’t have LPG available in our Northbound or Southbound filling stations.